www.gpsupport.co.uk
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Services List
Overview
Other Events & Training Courses
We offer discounts for multiple members of staff training at once.
Make the most of your staff...
Dealing with patients - A two day course concentrating on skills and knowledge,
essential if staff are to deal effectively with patients. The emphasis is on communication skills and the ability to deal with awkward, difficult or confrontational situations; the course is designed to improve competence, morale and self confidence.
Protecting Patient Confidentiality - Examining current law and guidance, with particular reference to the NHS Code of Practice. Suitable for practice managers and senior practice staff, especially those who have been appointed Caldicott Guardian for the practice.
Managing difficult conversations - Suitable for anyone in a team leader or supervisory role -administrative,nursing or dispensing.
Summarising Medical Records- Summarising records has become more important and it is imperative that your staff have the relevant training.
